Privacy Policy
At Chaotique by Katie ("Company", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you book services, visit our website, or interact with us in any way. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when booking an appointment, subscribing to our newsletter, filling out forms or interacting with us directly. This information may include:
Personal Identification Information: such as your name, email address, phone number, and home address
Health and Medical Information: such as allergies, health conditions and medications you disclose that may affect your treatment
Payment Information: such as credit card numbers or payment details for processing transactions
Appointment History: details of your past and future appointments and the services you have received
Technical Data: such as your IP address, browser type, and the pages you visit on our website
2. How We Use Your Information
We use your personal information for the following purposes:
Appointment Management: To schedule, manage, and confirm your bookings, including sending reminders and updates
Personalised Services: To tailor our services to your individual preferences and treatment needs
Payment Processing: To securely process payments and deposits for our services
Communication: To send you important information about your appointments, changes to our services, promotional offers, and updates related to Chaotique by Katie
Health & Safety: To ensure the safe and effective delivery of our semi-permanent makeup services, taking into account any health conditions you have disclosed
Legal Compliance: To comply with applicable legal obligations and regulations
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. This includes:
Limited access to your personal information, restricted to only those who need it to perform their work
Regular reviews and updates to our data security protocols
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with third parties only in the following situations:
Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors or IT support. These providers are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing services to Chaotique by Katie
Legal Obligations: We may disclose your personal information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud or misuse of our services
5. Cookies and Website Data
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyse website traffic and improve our services. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
6. Your Rights
You have the right to:
Access and Review: Request a copy of the personal information we hold about you
Correction: Request corrections to any inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to legal obligations that may require us to retain certain data
Withdrawal of Consent: Withdraw your consent to our use of your personal information at any time, although this may affect our ability to provide services to you
To exercise any of these rights, please contact us at bookings@chaotiquebykatie.com
7. Retention of Data
We will retain your personal information for as long as necessary to provide you with our services and as required by applicable law. Once we no longer need your information, we will securely delete or anonymise it.
8. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and your continued use of our services following any changes indicates your acceptance of the updated policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at bookings@chaotiquebykatie.com
By using our services or visiting our website, you agree to the terms of this Privacy Policy.